Terms & Conditions for jilievo bd — Know Your Rights

Acceptance of Terms

These Terms & Conditions ("Terms") constitute a legally binding agreement between you ("the Player", "you", "your") and jilievo bd ("the Platform", "we", "us", "our"). By accessing the jilievo bd website, creating an account, making a deposit, claiming a bonus, or placing any wager on the platform, you confirm that you have read, understood, and unconditionally accepted these Terms in their entirety.

If you do not agree with any provision of these Terms, you must not use the jilievo bd platform. Continued use of any part of the platform following any update to these Terms constitutes your acceptance of the revised Terms.

Governing Language

These Terms are written and shall be interpreted in English. In the event of any discrepancy between the English version and any translation, the English version shall prevail.

Entire Agreement

These Terms, together with the Privacy Policy, Responsible Gaming Policy, and any specific bonus terms published on the platform, constitute the entire agreement between you and jilievo bd with respect to your use of the platform. They supersede all prior communications, representations, or agreements — whether written or oral — relating to the subject matter herein.

Eligibility & Age Restriction

To be eligible to use the jilievo bd platform, you must meet all of the following criteria at the time of registration and throughout your use of the platform:

• You are at least 18 years of age.
• You are accessing the platform voluntarily, for personal entertainment purposes.
• You are not acting as an agent or representative of a third party in connection with any wager placed on the platform.
• You are not a current employee, contractor, agent, or close family member of an employee of jilievo bd or any of its affiliated entities.
• You do not have a self-exclusion or voluntary ban currently in force on your account or any account previously held on the jilievo bd platform.
• You have not previously had an account closed by jilievo bd for breach of these Terms.

Verification of Eligibility

jilievo bd reserves the right to request documentary proof of eligibility at any time. This includes, but is not limited to, a government-issued photo ID (National ID Card, passport, or driving licence), proof of address, and proof of payment method ownership. Failure to provide satisfactory documentation within a reasonable timeframe will result in account suspension until verification is completed.

Geographic Access

jilievo bd operates primarily for players based in Bangladesh. You are responsible for ensuring that your use of the platform complies with all applicable laws in your jurisdiction. jilievo bd makes no representation that use of the platform is lawful in all jurisdictions. It is your sole responsibility to verify the legality of online gaming in your jurisdiction before using the platform.

Account Registration & Verification

To access the full range of jilievo bd services — including deposits, withdrawals, bonus claims, and live betting — you must register a player account. Registration is free and requires you to provide accurate, complete, and current information including your full legal name, date of birth, residential address in Bangladesh, email address, and mobile number.

One Account Per Player

Each player may hold only one registered account on the jilievo bd platform. Creating multiple accounts — whether under your own name, a variation of your name, or any other identity — is strictly prohibited and constitutes "multi-accounting". jilievo bd employs automated detection systems to identify duplicate accounts. Where multi-accounting is detected, all associated accounts will be suspended, all bonus funds will be forfeited, and any winnings derived from bonus play may be voided.

Account Security

You are solely responsible for maintaining the confidentiality of your jilievo bd login credentials, including your username and password. You must not share your account details with any third party or allow any other person to access or use your account. jilievo bd will not be liable for any loss or damage arising from unauthorised access to your account where you have failed to keep your credentials secure.

If you suspect that your account has been accessed without your authorisation, you must contact jilievo bd support immediately via live chat or by emailing support@jilievo-bd.com.

KYC (Know Your Customer) Process

In accordance with our commitment to safe and fair gaming, jilievo bd requires all players to complete a Know Your Customer (KYC) identity verification process before any withdrawal is processed. The KYC process requires submission of:

• A clear copy of a valid government-issued photo ID (National ID Card, passport, or driving licence).
• Proof of residential address in Bangladesh dated within the last three months (utility bill, bank statement, or government correspondence).
• Proof of ownership of the payment method used for deposits (e.g., screenshot of bKash or Nagad account showing your registered mobile number).

KYC documents must be submitted via the account verification section of the jilievo bd player portal. Processing typically takes between 24 and 72 hours. jilievo bd may request additional documents if the initial submission is insufficient to complete verification.

Deposits, Withdrawals & Payment Methods

jilievo bd supports a range of payment methods designed for the Bangladesh market, enabling fast, convenient, and fee-free transactions in Bangladeshi Taka (৳). Supported methods include bKash, Nagad, Rocket, Upay, Dutch-Bangla Bank, City Bank, BRAC Bank, Islami Bank, Sonali Bank, Visa, and Mastercard.

Deposits

Deposits to your jilievo bd account are generally processed instantly. The minimum deposit amount is ৳200 and the maximum deposit per transaction is ৳500,000, unless otherwise stated for specific payment methods. jilievo bd does not charge any fees on deposits. However, your payment provider (e.g., bKash or Nagad) may apply their own transaction fees — please check with your provider before depositing.

All funds deposited to jilievo bd must originate from a payment account registered in your own name. Deposits made from third-party accounts will be returned and may result in account suspension pending investigation.

Withdrawals

Withdrawal requests on jilievo bd are processed within 24 hours for verified accounts, and many bKash and Nagad withdrawals are completed within minutes of approval. The minimum withdrawal amount is ৳500. Withdrawals will be returned to the same payment method used for the most recent deposit wherever possible, in compliance with anti-money-laundering (AML) requirements.

jilievo bd reserves the right to request additional verification before processing any withdrawal above ৳50,000 or where there is reason to believe that fraudulent activity may have taken place. Withdrawals cannot be processed until the player's KYC verification is complete.

Currency

All player account balances, deposits, withdrawals, and wagers on jilievo bd are denominated in Bangladeshi Taka (৳). jilievo bd does not currently support multi-currency accounts. There are no currency conversion fees for Bangladesh-based players transacting in BDT.

Bonuses, Promotions & Wagering Requirements

jilievo bd offers a range of bonuses and promotional offers to both new and existing players, including a welcome bonus of up to ৳20,000 on first deposit, weekly reload bonuses, cashback offers, free spins, and seasonal promotions tied to Eid, Pohela Boishakh, Victory Day, and major cricket tournaments including the BPL and T20 World Cup.

General Bonus Rules

• All bonuses are subject to the specific terms published alongside each individual offer. Where any conflict exists between the general Terms and the specific bonus terms, the specific bonus terms shall take precedence.
• Bonuses are credited to your jilievo bd account in BDT and must be wagered in accordance with the stated wagering requirements before any associated winnings can be withdrawn.
• Unless otherwise stated, bonuses apply to eligible games only. Wagering contributions vary by game type — slots typically contribute 100%, while live casino games may contribute a lower percentage. Check the specific promotion page for details.
• jilievo bd reserves the right to withdraw, modify, or expire any bonus offer at any time without prior notice, provided that any bonus already credited to a player's account will remain subject to the terms under which it was issued.
• Only one welcome bonus may be claimed per player, per household, and per device. Attempting to claim the welcome bonus multiple times via different accounts constitutes bonus abuse.

Wagering Requirements

Wagering requirements specify the number of times a bonus amount must be wagered before it can be converted to withdrawable funds. For example, a ৳1,000 bonus with a 20x wagering requirement requires ৳20,000 in total wagers to be completed before withdrawal is available. Specific wagering multipliers are stated on each promotion page. jilievo bd does not impose wagering requirements that are not disclosed upfront.

Bonus Abuse

jilievo bd takes bonus integrity seriously. Players found to be exploiting bonus offers — including but not limited to placing low-risk wagers to satisfy wagering requirements, using multiple accounts to claim the same bonus, or systematically profiting from promotions in a manner inconsistent with genuine recreational play — will have their bonus funds voided and may face permanent account closure.

User Obligations & Prohibited Conduct

As a registered player on jilievo bd, you agree to use the platform in a lawful, responsible, and honest manner. The following obligations apply to all players at all times.

You Must

• Provide accurate, truthful, and current information during registration and at any point when requested by jilievo bd for verification purposes.
• Keep your login credentials confidential and notify jilievo bd immediately if you suspect unauthorised access to your account.
• Use only payment methods registered in your own name.
• Play solely for personal entertainment and within your financial means.
• Comply with all applicable laws in Bangladesh regarding online gaming and financial transactions.
• Contact jilievo bd support if you believe you may have a gambling problem and wish to access responsible gaming tools including deposit limits, cooling-off periods, or self-exclusion.

You Must Not

• Create more than one account on the jilievo bd platform.
• Allow any other person to access or use your jilievo bd account.
• Use any automated software, bot, script, algorithm, or artificial intelligence tool to interact with the jilievo bd platform in a manner that gives you an unfair advantage.
• Engage in any form of collusion with other players to manipulate the outcome of any game, bet, or event.
• Attempt to launder money or process funds of illegal origin through the jilievo bd platform.
• Exploit any error, bug, or technical fault in the jilievo bd platform to gain an advantage. Any winnings obtained as a result of a technical error are void and must be returned.
• Engage in abusive, threatening, or discriminatory behaviour toward jilievo bd staff or other players via any communication channel.
• Attempt to reverse-engineer, copy, scrape, or reproduce any part of the jilievo bd platform, including its software, game content, odds data, or proprietary technology.

Intellectual Property

All content on the jilievo bd platform — including but not limited to the jilievo bd brand name, logo, website design, page layouts, text content, graphics, game interfaces, promotional materials, software code, and database structures — is the exclusive intellectual property of jilievo bd or its licensed content providers, and is protected by applicable copyright, trademark, and intellectual property laws.

Limited Licence to Players

jilievo bd grants you a limited, non-exclusive, non-transferable, and revocable licence to access and use the platform for personal, non-commercial entertainment purposes only. This licence does not permit you to:

• Copy, reproduce, distribute, or publicly display any content from the jilievo bd platform without express written permission.
• Modify, adapt, translate, or create derivative works based on jilievo bd content.
• Use the jilievo bd brand name, logo, or trademarks in any context without prior written consent.
• Frame, mirror, or embed any part of the jilievo bd platform within another website or application.

Game content made available on jilievo bd through third-party providers (including Pragmatic Play, Evolution Gaming, NetEnt, Microgaming, Spribe, Ezugi, and others) remains the intellectual property of those respective providers and is subject to their own licensing terms. jilievo bd makes no claim of ownership over third-party game content.

Account Suspension & Closure

jilievo bd reserves the right to suspend or permanently close any player account at any time, with or without prior notice, where it has reasonable grounds to believe that:

• The player has breached any provision of these Terms & Conditions.
• The player has provided false, misleading, or fraudulent information during registration or KYC verification.
• The player's account has been involved in fraudulent activity, money laundering, or any other illegal conduct.
• The player has engaged in multi-accounting, bonus abuse, or collusion.
• Continued operation of the account poses a risk to the integrity of the platform or to the safety of other players.
• The player has self-excluded and subsequently attempted to re-register or access their account during the exclusion period.

Voluntary Closure by the Player

You may request closure of your jilievo bd account at any time by contacting our support team via live chat or email. Upon receiving a valid closure request, jilievo bd will process any pending withdrawals of real-money balance to your verified payment method, subject to completion of KYC verification and AML checks. Bonus balances and bonus-derived winnings that have not yet met wagering requirements will be forfeited upon voluntary account closure.

Self-Exclusion

Players who wish to take a break from gambling may request a temporary cooling-off period or a longer self-exclusion through the jilievo bd responsible gaming tools. During any active self-exclusion period, login access is suspended, deposits are blocked, and marketing communications are paused. For full details on responsible gaming and self-exclusion options, please visit our Responsible Gaming page.

Effect of Closure

Upon account closure — whether voluntary or imposed by jilievo bd — these Terms continue to govern any outstanding obligations between you and the platform, including any unresolved disputes, pending withdrawal requests, and the handling of your personal data in accordance with our Privacy Policy. Account closure does not exempt a player from liability for conduct that occurred prior to closure.